End-to-End Management
Our skilled systems administrators take care of your servers and infrastructure so you can focus on your business
Focus on Growth,
Leave the Infrastructure to Us
For over 10 years, we’ve reliably managed complex systems for clients across industries, including global banks, leading insurance firms, major retailers, top e-commerce platforms, clinical research companies, SMEs, and rapidly scaling startups who trust us to keep their infrastructure running smoothly.
Taking over management of your existing systems
If you are already running software systems and servers critical to your business and are looking to either fully outsource systems administration tasks or to cost-effectively expand the capacity of your internal system administrator team – we are here to provide technical expertise and superior reliability combined with significant cost savings.
Helping you design new systems or upgrade old ones
If you are planning to roll-out new online systems, platforms or applications, or gearing up to upgrade, reinforce, scale and secure existing ones, we can help you with expert advice on both designing new optimal IT architectures and improving the performance, reliability and security of IT systems and infrastructure already in operation.
Before you sign up with HyperOps, we always have a discussion to help you choose both a service level and a technical hosting option to match your actual needs. But for all levels of support you always get 24x7x365 access by phone, chat or email to HyperOps engineers dedicated to ensuring that your systems, sites and applications run smoothly.
You can choose from preset Service Level options – or get one tailored for your specific needs:
Key services |
SLA-1 |
SLA-2 |
SLA-3 |
SLA-X |
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Uptime guaranteed by contract
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99.5% |
99.9% |
99.95% |
100% |
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Active server level monitoring
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End-to-end infrastructure administration
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Hardware issues prevention and resolution
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Full backups (daily or hourly)
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Optional | |
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Active application level monitoring
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Optional | |
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| Guaranteed reaction time during working hours¹ | 2 hours | 30 minutes | 12 minutes | < 6 minutes |
| Guaranteed resolution time during working hours¹ | 4 hours | 2 hours | 30 minutes | < 30 minutes |
| Guaranteed reaction time outside of working hours² | 8 hours | 2hours | 30 minutes | < 6 minutes |
| Guaranteed resolution time outside of working hours² | NBD | 8 hours | 2 hours | < 30 minutes |
| Additional KPIs and reports |
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| Additional financial guarantees |
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Optional | |
| Monthly costs from: |
€30/mo |
€70/mo |
€150/mo |
Custom |
¹ Working hours are 08:00-20:00 GMT+1 Monday to Friday except bank holidays.
² Outside of working hours is 20:00-08:00 Monday to Friday and 00:00-24:00 on weekends and bank holidays.
Check other services of ours:
Not sure which option would suit you best?
We are always happy to give advice with no strings attached. Call +370 678 03330, click the button to start a chat.
Get in touch.
We are always happy to give advice with no strings attached.
Call +370 678 03330, click the button to start a chat or use the form below. We are always happy to give advice with no strings attached. Call +370 678 03330, click the button to start a chat or use the form below.